Camera doesn't even have a red flashing light that it's on even though it's plugged in

Camera doesn't even have a red flashing light that it's on even though it's plugged in

① Could you please power off the camera for 3–5 minutes, then plug it in and reset it?

 

The reset button is on the back of the camera. Press it firmly for 5 seconds to see if you can hear the tone and see the red light flash.

 

② Still No light even comes on?

Please try another working power cord and adapter to replace the camera's original one, and then reset the camera.

 

③ Still failed？

Kindly provide the following information to APP live chat so that we can assist you further.

 

1. A picture of the camera's label (usually on the bottom of the camera)

 

2. The screenshot of the camera's Amazon order.

    • Related Articles

    • Troubleshooting your Camera Status Light?

      Solid Red Light Check to see if you are using the power cable and plug that came packaged with the camera. If you are NOT, please switch to the power cable and wall plug that came with the camera to see if this resolves the issue. If you are using ...

    • What to do if the camera stopps working and there is no indicator light?

      For this issue, please check it out by following the below steps. 1. Find another power adapter to replace our match power adapter to see if the indicator turns to red light. Normal phone adapter would suit. 2. Find another power line to replace our ...

    • How to Set Up My Smart Camera?

      Below are tips and steps for you to follow to connect your camera. Warm Tips: 1. Please connect your phone with 2.4GHz Wi-Fi first, then connect your camera (the camera does not support 5GHz Wi-Fi). If you are using a dual-band router, please ensure ...

    • What to do if the camera is offline?

      If the camera is offline. Please check the indicatore light of the camera. 1)If the red/white is flashing, you can add the camera manually like the first time you did it. 2)If the light is a solid red or there is no light, please plug the camera ...

    • Can I reset my camera remotely?

      Sorry, our cameras do not support remote resetting. The reset button is on the back of the camera. Please press and hold it for 5 seconds. After you hear the tone and see the light flash red, you can reconnect the camera to your app.