Will the camera still work if I unplug it?
If there's no specific note that say the device has a chargeable battery, it needs to be plugged in all the time to work.
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Can cloud storage work for multiple cameras?
Buying cloud storage once can only work for one camera, if you have two cameras, you need to buy cloud storage twice, cloud services cannot be shared If you purchase Basic Plan 3 Device, You could add your another device to cloud storage purchased. ...
What to do if the camera is offline?
If the camera is offline. Please check the indicatore light of the camera. 1)If the red/white is flashing, you can add the camera manually like the first time you did it. 2)If the light is a solid red or there is no light, please plug the camera ...
How to turn off the camera?
If you want the camera to stop working, you can simply plug out the camera, and plug in again when you need it to work. If you want the camera to not load the live stream but still work at the background, you can activate the 'Private Mode'. 1.Enter ...
How much memory will the SD card consume when the camera is recording video all day for 24 hours?
When the camera is recording video all day for 24 hours, the 8-gigabyte card can record for about 18 hours, the 16G card can record for about 36 hours, the 32G card can record for about 3 days, and the 64G card can record for about 6 days. The video ...
My camera moving by itself
If the camera moving by itself, please try the following troubleshooting steps to verify if the issue can be resolved. 1. If the network connection is poor, the camera would self-check and rotate by itself when it connects to the network again. 2. If ...