What can I do if I receive too few push notifications or can not receive any push notifications?
1. Make sure you have enabled push notifications in your phone's settings.
You can go to your phone's settings > Notifications > Enable app notifications.
Or you can tap message center in the app > Select setting in the upper right corner > Tap Notifications set to on.
1). Click the "message center" which is in the lower right corner of the app control interface;
2). Select "Settings".
3). Click the "Notification settings".
4). Click enable notification buttons.
3. If the motion sensitivity was set too low. Higher motion sensitivity to extend the motion detection range.
1. Enter the real-time video interface
2. Click the edit icon in the upper right corner
3. Click the Detection alarm settings
4. Turn on the Motion Detection alarm
5. Alarm sensitivity level select high
4. Motion detection has a timing function and is defined by the user freely. Please make sure you do not start that function by mistake.
If you still have questions, please contact customer support for further assistance.
Related Articles
Cannot Receive camera Pop Up Notifications
When a motion is detected and the device is well set up, you will receive a notification on your phone according to the notification type. If you want to receive notifications, please make sure you have done the following tips: Phone Settings 1. ...Solutions for Excessive Alarm Notifications
When our camera detects changes in light and shadow, it will also push messages to you. That's the mechanism for camera motion detection. We have some advice for your reference. 1. If the motion sensitivity was set too high, please lower the motion ...What to do if I do not received alerts when motion detected.
If the movement is detected by the camera and you can see it in the message center but no alets sent to your phone. 1)Please check if permission for sending notifications has been granted to the App. 1.Click the "me" and go to settings in upper ...