How to turn on the sound on live stream page?
1.Enter the live stream page.
2.Click the volume icon to turn on the sound.
Note:
The volume is off by default.
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How to remove the time watermark on the live stream page?
1.Enter the live stream page, click the '...' in the upper right corner to go to Settings. 2.Select 'Basic Function Settings'. 3.Turn off 'Time Watermark'.
How to turn off the camera?
If you want the camera to stop working, you can simply plug out the camera, and plug in again when you need it to work. If you want the camera to not load the live stream but still work at the background, you can activate the 'Private Mode'. 1.Enter ...
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To turn on/off Sound Detection: 1. Please open the app, tap on your camera 2. Tap Features 3. Tap the sound Detection icon *When Blue, Sound Detection is On. *When gray, Sound Detection is Off. To change the Sensitivity of sound detection: 1. Please ...
What to do if the live video fails to load?
Please try to restart the camera. 1.Open the App, enter the live stream page. 2.Click the '...' in the upper right corner. 3.Scroll down, find 'Restart Device'. If the issue remains, you can conact our Live chat help center or send an email to our ...
What to do if the live video is frozen?
Please try to restart the camera. 1.Open the App, enter the live stream page. 2.Click the '...' in the upper right corner. 3.Scroll down, find 'Restart Device'. If the issue remains, you can conact our Live chat help center or send an email to our ...